Matchbook review: GRAI-licensed exchange, app data and the Betdaq deal

Matchbook in three facts

Matchbook holds two GRAI licences issued on 1 October 2026, one of the later exchange approvals on the register. Its iPhone app has a 4.63 rating in the Irish App Store, from a small base of 89 ratings. Its commission rate for Irish customers is the one number we could not pin down: matchbook.com answers "not available in your territory" to our server, and we do not copy rates from comparison sites.

Below is what the register, the App Store and trade news say, the maths you need to compare its prices once you know the rate, and the list of things still open.

Licences: one company, two names

The register lists the licences under Triplebet Limited, with two trading names: Matchbook and easybet.

Source: GRAI register updated 20.10.2026, read 11.11.2026. The RBI licence is the one that covers the exchange model, where Matchbook stands between two customers rather than taking the bet itself. The RB licence covers betting as an operator.

Two company names you will see

The name on the licence and the name on the App Store are not the same:

• GRAI licence holder: Triplebet Limited.
• App Store seller of the Matchbook Betting Exchange app: Xanadu Consultancy Limited.
• App Store seller of the easyBet - Betting Exchange app: Triplebet Limited.

We have not found a primary source that explains how Xanadu Consultancy Limited relates to Triplebet Limited, and we do not guess. The name on the account terms you accept is the one that matters; we will add it when we can read Matchbook's terms.

The Betdaq deal

On 14.10.2026 iGaming Business reported that Matchbook had completed the acquisition of Betdaq, the Irish-founded exchange. Betdaq's existing service stayed open for trading until 21 October and for withdrawals until 4 November. Matchbook's stated aim, per the same report, is to combine the two into a single, deeper pool of liquidity. iGaming Business also says Matchbook has run exchange markets for more than twenty years.

According to iGaming Business, Betdaq accounts do not transfer to Matchbook: a Betdaq customer who wants to use Matchbook opens a new account, and old balances stay with EPS customer service. Our Betdaq page tracks what is known.

easybet

easybet is the second trading name on Matchbook's licences. iGaming Business describes it as a partnership with easyGroup. In the Irish App Store the easyBet - Betting Exchange app (seller Triplebet Limited) was first released on 03.10.2024 and had 1 rating on 11.11.2026, too few to say anything about quality. We have not confirmed whether easybet takes customers from Ireland under the GRAI licence or how its terms differ from Matchbook's.

The Matchbook app

A 4.63 average from 89 ratings is a thin sample; Betfair Exchange's app shows the same 4.63 from 2,226 ratings in the same store. We have not installed the app, so we cannot comment on how it handles laying or cash-out. Android: not checked.

Commission: rate not confirmed by us yet

Matchbook's commission terms are on its own site, which we cannot open. Comparison sites quote figures, but they are affiliates and they disagree with each other on details, so we print no number. What we can give you is the method to compare once you have the rate from Matchbook's terms.

If Matchbook charges commission on net market winnings, a loss on the market costs nothing extra. Whether Matchbook applies different rates by sport or by customer type is not confirmed. Run your own numbers in our odds calculator.

Trading out: where commission on net winnings matters

Exchange users often back a selection and later lay it at a shorter price to lock in a profit whatever the result. Because both bets sit in the same market, commission is charged once on the net result. The prices below are illustrative.

If the price moves the other way, the same calculation locks in a loss instead. A trade-out is a way to fix a result, not a way to remove risk before the price moves.

How Matchbook compares on paper

Exchange	Licence types	Issued	iOS rating (IE)
Matchbook	RB + RBI	01.10.2026	4.63 (89)
Smarkets	RBI	12.08.2026	4.15 (54)
Betfair Exchange	RBI	11.08.2026	4.63 (2,226)
Betdaq	RB + RBI	30.07.2026	no app found; trading stopped

GRAI register updated 20.10.2026; App Store ratings read 11.11.2026.

Why we list no Matchbook promotions

We do not list Matchbook offers, because we cannot read them on the operator site. Free bets and commission-free periods are legal in Ireland today, but the Gambling Regulation Act 2024 contains a ban on inducements that has not been commenced yet, so offers may change when it is.

Finding Triplebet on the register

Search the holder name, Triplebet Limited, rather than the brand at grai.ie/register; the steps for reading a row are on our licensed bookmakers hub.

What customers report: 200 recent Trustpilot reviews

Before our own account test, we read what customers wrote. The 200 most recent Matchbook reviews on Trustpilot cover a full year and come mostly from the UK; only 10 are written from Ireland.

Trustpilot shows 4.1 out of 5 from 2,303 reviews for matchbook.com. In our sample 20% of reviews give 1 or 2 stars and 80% give 4 or 5. Matchbook replied to 6 of these 200 reviews.

What the 1 and 2 star reviews are mostly about (40 reviews; one review can touch several topics):

• account restrictions: 15
• customer service: 15
• promotions and free bets: 9
• verification and documents: 8

What the 4 and 5 star reviews praise most (159 reviews): speed (63), customer service (59), promotions and free bets (21).

How to read this: Trustpilot reviews are not verified customers in the way a regulator would check, companies can invite reviews, and unhappy customers write more often about withdrawals and closed accounts. We use these numbers as a signal of where problems cluster, not as proof, and they do not change any of our 9 checks.

Open questions on Matchbook

• Commission rate for Irish residents: not confirmed by us yet.
• Payment methods and withdrawal times: not confirmed.
• Verification: required before registration since 1 July 2026 (photo ID, proof of address); Matchbook's own steps not seen.
• Deposit limits and time-outs: the option to set limits is required since 5 February 2026; implementation not confirmed.
• Support channels: not confirmed.
• Relationship between Triplebet Limited and Xanadu Consultancy Limited: not explained by any source we could read.

Own account test: pending (see how we rate).

Bottom line on Matchbook so far

The licence position is clean: Triplebet Limited holds both RB and RBI licences, issued 01.10.2026 and valid to 30.09.2029. Since Betdaq closed, Matchbook is one of three live exchange operators on the register, with Smarkets and Betfair Exchange. The price question cannot be answered until we can read its commission terms, and for an exchange that is the main question. Compare it with Smarkets and the full table on our exchanges hub.