Betdaq has closed: what happened, your balance and where exchange punters go now

Status first: Betdaq stopped trading on 21 October 2026

Before anything about commission, the fact that matters most for anyone searching "betdaq" in November 2026. iGaming Business reported on 14.10.2026 that Matchbook had completed the acquisition of Betdaq. The same report said the existing Betdaq service, operated by EPS Ltd, would stay open for trading until 21 October and that customer accounts would be open for withdrawals until 4 November.

Both dates have passed as of 11.11.2026. According to the same iGaming Business coverage, from 5 November the Betdaq website shows a closure notice with customer service contact details, and Exchange Platform Solutions (EPS) said it would keep helping customers with outstanding balances and arrange refunds where possible. Betdaq accounts do not move to Matchbook: anyone who wants to keep using an exchange needs to open a new account. We could not read the notice on betdaq.com itself, which does not open from our location.

Who was behind Betdaq

Betdaq was founded by Irish businessman Dermot Desmond. iGaming Business dates the founding to 2000; the Racing Post says the exchange began operating in 2001. Ladbrokes agreed to buy it in January 2013 for an initial €30 million (The Irish Times), and the later owner of Ladbrokes sold it back to Desmond for an undisclosed sum, as the Racing Post reported on 25.11.2021.

The 2026 deal ends that run. iGaming Business quotes Matchbook as saying the combination puts two exchanges into one deeper pool of liquidity. Matchbook's own licences are covered on our Matchbook page.

Timeline

Licences on the GRAI register

Betdaq held two GRAI licences, both under the same company. RB covers taking bets as a betting operator; RBI covers acting as an intermediary between bettors, which is the exchange model.

Source: GRAI register, updated 20.10.2026, read 11.11.2026. The two expiry dates differ by one day on the register; we print them as published.

Commission: 2% for Irish residents

Betdaq's help centre article on commission charges (read 11.11.2026) sets out the terms in force from 14.06.2023:

• A flat 2% on net market winnings for customers residing in the UK, Ireland, Gibraltar and Jersey.
• 5% for customers residing elsewhere.
• No commission on a net loss on a market.
• Betdaq may apply "Enhanced Commission" on certain sports; where it does, this is marked in the market's Market Information.

Net market winnings means your profit across all your bets in one market after it settles. Backing two horses in the same race and winning on one is charged on the net figure, not on the winning bet alone. The help centre does not list which sports carry Enhanced Commission or at what rate, so we do not print one.

You can repeat these numbers with your own stake and odds in our odds and commission calculator.

What 2% versus 5% did to the price

The gap between the Irish rate and the rest-of-world rate looks small as a percentage. On effective odds it grows with the price, because commission is a share of profit, not of stake.

Effective odds = 1 + (price - 1) x (1 - rate). At 11.00 the Irish rate was worth 0.30 of a point over the rest-of-world rate.

Commission points

The same help centre article describes commission points: one point for every £25, €40 or $40 won or lost. Points have no cash value. On those terms, €400 of combined wins and losses would equal 10 points. The article as we read it does not say what the points unlock, and we do not guess.

App

We searched the Irish App Store for "betdaq" and "betdaq exchange" on 11.11.2026 and found no Betdaq app. That is our finding on one date in one storefront, not a statement from Betdaq. Android: not checked.

What we could not check

Betdaq's website and help centre are the only places where account terms live, and the website does not open from our location. These items are open:

• Payment methods, minimum deposit and withdrawal times: not confirmed by us yet.
• Verification steps: Irish law requires a remote licensee to verify identity and age before registration since 1 July 2026 (photo ID, proof of address), but we have not seen Betdaq's own process.
• Deposit limits and other safer gambling tools: licensees must offer the option to set limits since 5 February 2026; Betdaq's implementation not confirmed.
• Customer support channels and hours: not confirmed.
• What happens to funds not withdrawn by 4 November 2026: not confirmed.

Own account test: pending (see how we rate). With trading stopped, we do not expect to open a Betdaq account; if the brand returns under Matchbook, we will test it and update this page.

If you still had money on Betdaq

The withdrawal window closed on 4 November 2026. As reported by iGaming Business on 14.10.2026, EPS keeps handling outstanding balances after that date through the customer service contacts on the closure notice, and arranges refunds where possible.10.2026), but any new registration would be with Matchbook and its operator Triplebet Limited, not your old account.

• Write to Betdaq customer service from the email address on your account and ask for the balance and the refund process in writing.
• Keep screenshots of your last balance, open bets and any messages from Betdaq.
• Do not use third-party "recovery" services that contact you offering to get the money back for a fee.

Where this leaves Betdaq

On paper, Betdaq offered Irish residents one of the clearest commission structures we have read: a flat 2% of net market winnings, published with an effective date. That clarity no longer helps a new customer, because the exchange stopped trading on 21.10.2026. For a live exchange with a GRAI licence, compare the others on our exchanges hub. Problems with gambling: the Gambling Awareness Trust helpline is 1800 936 725, 24 hours.